polytunnel woes

Polytunnels, cold frames, greenhouses, propagators & more. How to get the best out of yours...

Moderators: KG Steve, Chantal, Tigger, peter

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Brooklynodog
KG Regular
Posts: 93
Joined: Mon Jan 28, 2008 4:06 pm
Location: Somerset

Got the metal work of my new polytunnel up yesterday, started sorting out the wood for base rails etc only to find I only have 2 door frame uprights not 4! Was planning to get it finished today, fat chance now! I wont name the company, but its a biggie in the market. Anyone else experienced this? :x
A bad days fishing is still better than a good day at work!
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Compo
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Posts: 1428
Joined: Thu Mar 16, 2006 8:58 pm
Location: Somerset
Been thanked: 14 times

You should definitely name the company and when you contact them tell them you will post their replay and the speed of their response, this might speed them along a bit if they know they are being named and shamed


Compo
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Brooklynodog
KG Regular
Posts: 93
Joined: Mon Jan 28, 2008 4:06 pm
Location: Somerset

They were quite good about it actually. As I was constructing, I agreed to buy the 2 pieces of missing timber locally so i could get on with it (£8) and they would send me a "goody box" to compensate. they offer to ship on 48 hr delivery, but i wanted to get it up before the weather changes at the W/E. Will let you if the box was worth it!
A bad days fishing is still better than a good day at work!
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Brooklynodog
KG Regular
Posts: 93
Joined: Mon Jan 28, 2008 4:06 pm
Location: Somerset

Wow, £50 worth of goodies including an electric parasene heater! Well impressed :D
A bad days fishing is still better than a good day at work!
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Gilly C
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Posts: 245
Joined: Tue Oct 03, 2006 1:45 pm
Location: SW france Dept 16

Nice to have good customer service for a change :lol:
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