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polytunnel woes
Posted: Wed Mar 19, 2008 7:57 am
by Brooklynodog
Got the metal work of my new polytunnel up yesterday, started sorting out the wood for base rails etc only to find I only have 2 door frame uprights not 4! Was planning to get it finished today, fat chance now! I wont name the company, but its a biggie in the market. Anyone else experienced this?
Posted: Wed Mar 19, 2008 9:06 pm
by Compo
You should definitely name the company and when you contact them tell them you will post their replay and the speed of their response, this might speed them along a bit if they know they are being named and shamed
Compo
Posted: Thu Mar 20, 2008 8:00 am
by Brooklynodog
They were quite good about it actually. As I was constructing, I agreed to buy the 2 pieces of missing timber locally so i could get on with it (£8) and they would send me a "goody box" to compensate. they offer to ship on 48 hr delivery, but i wanted to get it up before the weather changes at the W/E. Will let you if the box was worth it!
Posted: Tue Mar 25, 2008 5:55 pm
by Brooklynodog
Wow, £50 worth of goodies including an electric parasene heater! Well impressed
Posted: Tue Mar 25, 2008 9:56 pm
by Gilly C
Nice to have good customer service for a change
