Hear, hear about Booths supermarkets, Catherine! It must be company policy, because we regularly shop in their place in Ilkley and Settle and the staff there are brill.
On mail order: I think amazon.co.uk must take some beating for speedy delivery of books! And wigglywigglers is good, too. I must admit, I have never had to return or change anything, so I don't know how they would react.
Now that´s what I call service!
Moderators: KG Steve, Chantal, Tigger, peter, Chief Spud
I re-taxed my car on Sunday morning on line and got the new certificate at 6.30am Tuesday! I think for the amount of documents they must hand out especially in the last few days before the tax runs out this was amazing for a government agency.
JB.
JB.
Like many of you I have made a point of sending thanks to companies who have given us good service.I take the view that if I had a complaint I would make it so it follows that a compliment is just as necessary.
We've just bought our grandson a bike for Christmas and rather than be seduced by large companies offering bells,whistles and a trip round the world we opted for a small (3 shops)local firm.They have been trading in our town for some time always give us knowledgable service,something the big guys seem to find difficult.
We've just bought our grandson a bike for Christmas and rather than be seduced by large companies offering bells,whistles and a trip round the world we opted for a small (3 shops)local firm.They have been trading in our town for some time always give us knowledgable service,something the big guys seem to find difficult.
sanity is overrated
-
Geoff
- KG Regular
- Posts: 5785
- Joined: Thu Nov 24, 2005 5:33 pm
- Location: Forest of Bowland
- Been thanked: 319 times
Then there is this sort of service -
IDIOT SIGHTING #1
My daughter and I went through the McDonald's take-out window and I gave the girl a £5 note. Our total was £4.20, so I also handed her a twenty pence piece.
She said, "You gave me too much money."
I said, "Yes I know, but that way you can just give me a pound back."
She was puzzled and went to get the manager who asked me to repeat my request. I did so, and he handed me back the 20 pence and said "We're sorry but they could not do that kind of thing."
The girl then proceeded to give me back 80 pence in change!
Moral : Do not confuse the staff at MacDonald’s.
IDIOT SIGHTING #2
We had to have the garage door repaired. The GARADOR repairman told us that one of our problems was that we did not have a 'large' enough motor on the opener.
I thought for a minute and said that we had the largest one GARADOR made at that time, a 1/2 horsepower. He shook his head and said, "Madam, you need a 1/4 horsepower."
I responded that 1/2 was larger than 1/4 and he said, "NOOO, it's not. Four is larger than two."
We haven't used Garador repair since. Happened in Moor Park, Nr Watford UK
IDIOT SIGHTING #3
I live in a semi rural area. We recently had a new neighbour call the local town council office to request the removal of the "DEER CROSSING" sign on our road.
She said the reason was: "Too many deer are being hit by cars out here! I don't think this is a good place for them to be crossing any more."
Story from Potters Bar, Herts, UK
IDIOT SIGHTING #4
My daughter went to a local Kentucky Fried and ordered a taco.
She asked the person behind the counter for 'minimal lettuce.' He said he was sorry, but they only had iceberg lettuce.
From South Oxhey. Herts. , UK...
IDIOT SIGHTING #5
I was at the airport, checking in at the gate when an Irish airport employee asked, "Has anyone put anything in your baggage without your knowledge”?
To which I replied, "If it was without my knowledge, how would I know?"
He smiled knowingly and nodded, "That's why we ask."
Happened Luton Airport ... UK
IDIOT SIGHTING #6
The stoplight on the corner buzzes when it's safe to cross the street. I was crossing with an intellectually challenged co-worker of mine. She asked if I knew what the buzzer was for. I explained that it signals blind people when the light is red.
Appalled, she responded, "What on earth are blind people doing driving?!"
She is a Local County Councillor employee in Harrow, Middlesex, UK
IDIOT SIGHTING #7
When my husband and I arrived at Our Local Ford dealer to pick up our car, we were told the keys had been locked in it.
We went to the service department and found a mechanic working feverishly to unlock the driver’s side door.
As I watched from the passenger side, I instinctively tried the door handle and discovered that it was unlocked.
"Hey," I announced to the Fitter/Mechanic, "its open!"
His reply, "I know. I have already done that side."
This was at Ford dealership in St Albans, Hertfordshire UK.
IDIOT SIGHTING #8
A coach party were out for the day, stopped of at a refreshment halt in Hertfordshire and queued up for tea and coffee. One group asked for "Six decaffeinated please”, to which the girl replied: “Sorry, we only do coffee!”
Story from Luton Probus.
STAY ALERT! They walk among us, and the scary part is that they have the RIGHT TO VOTE and to REPRODUCE!
Luckily they all seem to be in the South of England, so I've no worries, unless of course they start moving northwards!!!
IDIOT SIGHTING #1
My daughter and I went through the McDonald's take-out window and I gave the girl a £5 note. Our total was £4.20, so I also handed her a twenty pence piece.
She said, "You gave me too much money."
I said, "Yes I know, but that way you can just give me a pound back."
She was puzzled and went to get the manager who asked me to repeat my request. I did so, and he handed me back the 20 pence and said "We're sorry but they could not do that kind of thing."
The girl then proceeded to give me back 80 pence in change!
Moral : Do not confuse the staff at MacDonald’s.
IDIOT SIGHTING #2
We had to have the garage door repaired. The GARADOR repairman told us that one of our problems was that we did not have a 'large' enough motor on the opener.
I thought for a minute and said that we had the largest one GARADOR made at that time, a 1/2 horsepower. He shook his head and said, "Madam, you need a 1/4 horsepower."
I responded that 1/2 was larger than 1/4 and he said, "NOOO, it's not. Four is larger than two."
We haven't used Garador repair since. Happened in Moor Park, Nr Watford UK
IDIOT SIGHTING #3
I live in a semi rural area. We recently had a new neighbour call the local town council office to request the removal of the "DEER CROSSING" sign on our road.
She said the reason was: "Too many deer are being hit by cars out here! I don't think this is a good place for them to be crossing any more."
Story from Potters Bar, Herts, UK
IDIOT SIGHTING #4
My daughter went to a local Kentucky Fried and ordered a taco.
She asked the person behind the counter for 'minimal lettuce.' He said he was sorry, but they only had iceberg lettuce.
From South Oxhey. Herts. , UK...
IDIOT SIGHTING #5
I was at the airport, checking in at the gate when an Irish airport employee asked, "Has anyone put anything in your baggage without your knowledge”?
To which I replied, "If it was without my knowledge, how would I know?"
He smiled knowingly and nodded, "That's why we ask."
Happened Luton Airport ... UK
IDIOT SIGHTING #6
The stoplight on the corner buzzes when it's safe to cross the street. I was crossing with an intellectually challenged co-worker of mine. She asked if I knew what the buzzer was for. I explained that it signals blind people when the light is red.
Appalled, she responded, "What on earth are blind people doing driving?!"
She is a Local County Councillor employee in Harrow, Middlesex, UK
IDIOT SIGHTING #7
When my husband and I arrived at Our Local Ford dealer to pick up our car, we were told the keys had been locked in it.
We went to the service department and found a mechanic working feverishly to unlock the driver’s side door.
As I watched from the passenger side, I instinctively tried the door handle and discovered that it was unlocked.
"Hey," I announced to the Fitter/Mechanic, "its open!"
His reply, "I know. I have already done that side."
This was at Ford dealership in St Albans, Hertfordshire UK.
IDIOT SIGHTING #8
A coach party were out for the day, stopped of at a refreshment halt in Hertfordshire and queued up for tea and coffee. One group asked for "Six decaffeinated please”, to which the girl replied: “Sorry, we only do coffee!”
Story from Luton Probus.
STAY ALERT! They walk among us, and the scary part is that they have the RIGHT TO VOTE and to REPRODUCE!
Luckily they all seem to be in the South of England, so I've no worries, unless of course they start moving northwards!!!
-
Mike Vogel
- KG Regular
- Posts: 865
- Joined: Tue Jun 20, 2006 10:31 pm
- Location: Bedford
[quote][/quote] The Mouse wrote:
I started this thread so as I could give some rare and well-deserved praise to a company.
Your replies have reminded me just what terrible treatment we have all become used to!
Well, that's why we make a point of thanking those who treat us well!
I started this thread so as I could give some rare and well-deserved praise to a company.
Your replies have reminded me just what terrible treatment we have all become used to!
Well, that's why we make a point of thanking those who treat us well!
Please support Wallace Cancer Care
http://www.wallacecancercare.org.uk
and see
http://www.justgiving.com/mikevogel
Never throw anything away.
http://www.wallacecancercare.org.uk
and see
http://www.justgiving.com/mikevogel
Never throw anything away.
Hi Geoff,
It seems that Hertfordshire has some prize nitwits! In Hertford I went to a restaurant and looked at the menu and it said Omelette and Chips. I said to the waitress could I please have the Omelette without the Chips but could I have some bread and butter instead of the chips.
The reply from the waitress was that the menu clearly stated Omelette and Chips and that was all they were prepared to supply.
She then refused to take my order.
I went to the Fish and Chips restaurant just down the road and requested from the waitress a piece of Cod no chips but some bread and butter. Sorry sir chips come with that meal. I got my cod and chips with bread and butter and left the chips.
When I went to pay for it all the waitress, now behind the till ,said you didn't eat the chips so I will not charge you for them! That was thirty years ago and I still shake my head in disbelief.
I had always thought that that is what only ever occurred in Essex!
JB.
It seems that Hertfordshire has some prize nitwits! In Hertford I went to a restaurant and looked at the menu and it said Omelette and Chips. I said to the waitress could I please have the Omelette without the Chips but could I have some bread and butter instead of the chips.
The reply from the waitress was that the menu clearly stated Omelette and Chips and that was all they were prepared to supply.
She then refused to take my order.
I went to the Fish and Chips restaurant just down the road and requested from the waitress a piece of Cod no chips but some bread and butter. Sorry sir chips come with that meal. I got my cod and chips with bread and butter and left the chips.
When I went to pay for it all the waitress, now behind the till ,said you didn't eat the chips so I will not charge you for them! That was thirty years ago and I still shake my head in disbelief.
I had always thought that that is what only ever occurred in Essex!
JB.
-
Geoff
- KG Regular
- Posts: 5785
- Joined: Thu Nov 24, 2005 5:33 pm
- Location: Forest of Bowland
- Been thanked: 319 times
I was working in North Carolina once with one of our directors. He was so fed up with American food he asked at a diner if he could have poached egg on toast. "Sorry we can't do that sir, we don't have the equipment". He offered to do it himself but they wouldn't let him.