Customer service - Wow!

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JohnN
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Those who followed my Bosch mower/strimmer bargain (sse below) might like to know that the Art 26 Easytrim that comes with this deal is a non-adjustablestrimmer and is built for someone about 6'6" tall! I'm only 5'7".
But.... I rang Bosch customer service and they happily said that they would change it for a height-adjustable model. They are picking it up by courier and will deliver the new one in a few days! They deserve this mention because that's what I call service!
John N
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oldherbaceous
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Dear John, i must say that is good news.
Maybe there is a lesson to be learnt here, ring and have a word before moaning about companies.

They are not all out just to con us, well not all of them. :)
Kind Regards, Old Herbaceous.

There's no fool like an old fool.
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