Kitchen Garden Forum

Ive just entered the free offers and quickly recived an email telling me that an email to Mortons (see below) had failed. As I hadnt sent them one but they are a magazine publisher I guess it is you.

Maybe you could look in to his and see if my entry has landed or not.

Thanks

I have had the same problem

Hi,

Mortons.co.uk is the new owner of Kitchen Garden magazine. All the emails come through to us here. Normally, they should all appear properly (as something @kitchen_garden.co.uk) but for some reason, the failed emails are bouncing from our internal addresses...

I'm pretty sure that I haven't had your entry, so perhaps you'd better send it again.

Leigh

Tried again and got the following

The original message was received at Mon, 5 Dec 2005 12:48:57 GMT
from localhost [127.0.0.1]

----- The following addresses had permanent fatal errors -----
<******@mortons.co.uk>
(reason: 550 Denied by policy.)
<******@mortons.co.uk>
(reason: 550 Denied by policy.)

----- Transcript of session follows -----
... while talking to sat2.mortons.co.uk.:
>>> MAIL From:<****************@hotmail.com>
<<< 550 Denied by policy.
554 5.0.0 Service unavailable

I'm still looking into it... I think our email server may (incorrectly ) be identifying your email address as spam and bouncing them back.

I'll speak to our splendid technical team and get back to you ASAP.

Leigh

This has now been fixed - you can resubmit your entries now.

Apologies for the time & trouble caused!


If you wish to have us check if your entry arrives OK - just post under this message and we will confirm your entry in the morning for you


All the best,

Jason Williams
Kitchen Garden Magazine

Thanks for sorting it out Jason, I sent in my entry 1/2 hour ago and haven't got a rejection back yet so I guess that it works OK now