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Wilkinson Sword seccateurs

Posted: Tue Apr 03, 2007 10:48 am
by Primrose
I have 2 pairs of identical Wilkinson Sword seccateurs, which must be 2-3 years old, both of which kept jamming in the closed position, needing to be forced apart every time before making the next cut. We recently sent them back to Wilkinson and within a few days received them back duly repaired and nicely cleaned up, free of charge, with their compliments. Now that's what I call good customer service! It's pretty rare these days.

Posted: Tue Apr 03, 2007 8:41 pm
by oldherbaceous
Dear Primrose, i also have a pair of Wilkinson Sword seccateurs that have always been prone to sticking.
I wonder if i would get the same good service. :)

I must say i normally use my Felco left handed seccateurs though.

Posted: Wed Apr 04, 2007 7:11 am
by lynne
another vote for Felco here - wouldn't use any other make now :)