Levington muti purpose compost
Posted: Wed Jun 17, 2015 10:44 pm
Really poor this year and full of household debris and lumps of tree bark.
Wrote to them and received the following response.
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On Wednesday, 22 April 2015, 11:29, "consumerenquiriesUK@scotts.com" <consumerenquiriesUK@scotts.com> wrote:
Good morning
Thank you for your email from which we were sorry to hear that you have been disappointed following the use of one of our multi purpose composts.
To comply with the Government’s requirement that we should reduce the amount of peat used in growing composts, we, like other manufacturers, are using non-peat components in all of our standard growing media at varying levels. Coir, composted green waste, wood derived materials, barks and other composted waste products are used as alternative diluents for peat and as components of peat-free composts.
Unfortunately it is the composted green-waste that more often than not introduces contaminants into the compost mix. While it is easy to screen out large pieces of plastic and metal, it is difficult to eliminate small pieces once introduced into the composting system at the original point of collection. Kerbside collections from millions of households are common and are obviously open to being used for debris of all kinds by the original householder or by passers-by while the bin is awaiting collection. Due to this problem, we are currently looking into alternative sources of non-peat materials.
In contrast, other countries of Europe, such as France and Belgium, only use green waste accepted at manned receiving stations where visual and physical controls ensures a much cleaner raw material with very little contaminants. Unfortunately green composters in the UK do not receive such clean material and are currently working closely with local authorities, collection companies and the public to try to reduce contamination. But while composters, and manufacturers use various fine mesh screens to eliminate large pieces of debris it is difficult to eliminate small pieces completely.
This extensive quality control system is in place to ensure large lumps are removed prior to packing, unfortunately it would appear that on this occasion our system has failed and we apologise that the multi purpose compost purchased by you was not up to our usual high standard. This matter has been logged on our Quality Management System.
As a gesture of good will we are posting you some vouchers to put towards something for your garden. Photos can be sent by replying to this email.
Kind Regards,
Tim Farrant
Consumer Services Advisor
0845 190 1881
Full details of all the Scotts Miracle-Gro products and lots of useful gardening information, can be found on http://www.lovethegarden.com
01483 410210 "
Wrote to them and received the following response.
"
Hide original message
On Wednesday, 22 April 2015, 11:29, "consumerenquiriesUK@scotts.com" <consumerenquiriesUK@scotts.com> wrote:
Good morning
Thank you for your email from which we were sorry to hear that you have been disappointed following the use of one of our multi purpose composts.
To comply with the Government’s requirement that we should reduce the amount of peat used in growing composts, we, like other manufacturers, are using non-peat components in all of our standard growing media at varying levels. Coir, composted green waste, wood derived materials, barks and other composted waste products are used as alternative diluents for peat and as components of peat-free composts.
Unfortunately it is the composted green-waste that more often than not introduces contaminants into the compost mix. While it is easy to screen out large pieces of plastic and metal, it is difficult to eliminate small pieces once introduced into the composting system at the original point of collection. Kerbside collections from millions of households are common and are obviously open to being used for debris of all kinds by the original householder or by passers-by while the bin is awaiting collection. Due to this problem, we are currently looking into alternative sources of non-peat materials.
In contrast, other countries of Europe, such as France and Belgium, only use green waste accepted at manned receiving stations where visual and physical controls ensures a much cleaner raw material with very little contaminants. Unfortunately green composters in the UK do not receive such clean material and are currently working closely with local authorities, collection companies and the public to try to reduce contamination. But while composters, and manufacturers use various fine mesh screens to eliminate large pieces of debris it is difficult to eliminate small pieces completely.
This extensive quality control system is in place to ensure large lumps are removed prior to packing, unfortunately it would appear that on this occasion our system has failed and we apologise that the multi purpose compost purchased by you was not up to our usual high standard. This matter has been logged on our Quality Management System.
As a gesture of good will we are posting you some vouchers to put towards something for your garden. Photos can be sent by replying to this email.
Kind Regards,
Tim Farrant
Consumer Services Advisor
0845 190 1881
Full details of all the Scotts Miracle-Gro products and lots of useful gardening information, can be found on http://www.lovethegarden.com
01483 410210 "