I've been hacked!

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Westi
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I've been hacked!

Postby Westi » Fri Nov 15, 2013 5:42 pm

Thank Goodness for online banking & having separate accounts! Some toe rags from Malaysia & USA have hacked my bank details some how & spent a fair bit on games on the computer & buying things on PayPal!

Did I get alerted about unusual activity - doh I have never paid for games, and there are 15 in a row from different sites on 1 day and rarely use PayPal! What did I get - letters to say that I have made guaranteed payments & they will honour this payments even though they may take me over my limit! 22 mins on hold on the phone to report as well!

I am now without a card for 3 working days & no access to my accounts! Anyone else have experience of this? I feel I should be compensated for this inconvenience and their negligence - I pay for a premium account as well after my husband got his card cloned at the garage a few years ago! They rang & alerted him on a bog standard account! :evil: :evil: :evil:

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robo
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Re: I've been hacked!

Postby robo » Fri Nov 15, 2013 6:39 pm

My daughter had her paypal account hacked about 2 years ago she closed it down the minute she realised and never reopened it she will no longer buy off ebay as well , I dont know the outcome with paypal for certain but I think she was refunded
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Re: I've been hacked!

Postby Stephen » Fri Nov 15, 2013 9:03 pm

Hi Westi
I'm really sorry to hear this news.
I had my cards stolen about two months ago and everyting was chaotic for a few days.
Stephen
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Re: I've been hacked!

Postby oldherbaceous » Sat Nov 16, 2013 3:50 pm

Dear Westi, so sorry to read about that, Cook had her hadnbag stolen a few years back, with the credit cards inside, so we know what a horrible feeling it is.
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Re: I've been hacked!

Postby Westi » Sat Nov 16, 2013 8:53 pm

New card arrived, money all back into account - well impressed! Still a bit miffed I had to alert them though!

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glallotments
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Re: I've been hacked!

Postby glallotments » Sun Nov 17, 2013 6:06 pm

We have had the opposite with our credit card company. Twice they have stopped our cards as they have noticed suspected fraudulent activity. Each time they have rung us to tell us that we can't use cards until they are reissued but won't say what activities they have noted.
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Re: I've been hacked!

Postby WestHamRon » Sun Nov 17, 2013 9:28 pm

glallotments wrote:We have had the opposite with our credit card company. Twice they have stopped our cards as they have noticed suspected fraudulent activity. Each time they have rung us to tell us that we can't use cards until they are reissued but won't say what activities they have noted.

That's your story and you stick to it ! :lol:
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Re: I've been hacked!

Postby glallotments » Sun Nov 17, 2013 9:36 pm

WestHamRon wrote:That's your story and you stick to it ! :lol:


Fraudulent activity by someone else :wink:
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Westi
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Re: I've been hacked!

Postby Westi » Mon Nov 18, 2013 5:39 pm

More to the saga - today I get a letter from Adobe saying that they are informing me about an 'incident involving information about you'. It went on to say a third party took customer names, payment card expiration dates, encrypted payment card numbers and used their systems to decrypt some of the card numbers!

I didn't buy anything but did update my flash player so maybe they accessed then. Will send it all off to Barclays Fraud with the Pay Pal details I already have as they might be able to trace someone now have three reference points.

Doesn't sound like small fry getting through Adobe security though.

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Shallot Man
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Re: I've been hacked!

Postby Shallot Man » Tue Nov 19, 2013 9:37 am

Westi. Seem to recall reading some time ago not to update flash player. But to un-install and download afresh. Can't remember why.
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John
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Re: I've been hacked!

Postby John » Tue Nov 19, 2013 11:23 am

Hello Westi
The letter from Adobe is almost certainly a SCAM.
Any similar emails about accounts being hacked/compromised or wanting you to update your details also very likely to be scams. I've lost count of the number of tax refunds I've been offered by HMRC and all my poor uncles trapped abroad who need help with a bank transaction.
NEVER click on any links in these emails because they will unleash all sorts of horrors on your system.
Delete Delete Delete every time.
The same goes for phone calls from people you've never heard of.

I had my bank card done a couple of years ago. This was the fault of the company that I had ordered from online.
The bank lady was more forthcoming when I reported it. It seems once the bad boys (girls?) have your details they will make a few low value inconspicuous payments eg for ringtones or charity donations. If these go through then they are in business. It is these transactions that alert the bank apparently.

John
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Re: I've been hacked!

Postby Beryl » Tue Nov 19, 2013 7:39 pm

I had a similar experience to John only recently only for me I was at the checkout in Lidl's and embarrassingly had my card refused. Not being far from my bank off I went to be told it was a bogus phone company trying to take money for a mobile account I don't have. They were very quick to stop all transactions and replaced my card within 24 hours.

Seems however careful we are it is still going to happen.
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