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cannot enter the Feb competition

Posted: Fri Jan 19, 2018 7:32 pm
by Diane
I've tried at least 7 times now - filling in all the required fields, but not getting anywhere. It just keeps repeating the form and asking me to keep filling in the new captcha code every time. I'm losing the will to live!

Re: cannot enter the Feb competition

Posted: Fri Jan 19, 2018 10:12 pm
by peter
Passed complaint to t'management.

Re: cannot enter the Feb competition

Posted: Sat Jan 20, 2018 11:33 am
by Diane
Many thanks.

Re: cannot enter the Feb competition

Posted: Sat Jan 20, 2018 6:17 pm
by KGAdmin
Hi Diane. Sorry about that. I can’t do anything until Monday, leave it with me, I’ll get it fixed and let you know.
Darren

Re: cannot enter the Feb competition

Posted: Sun Jan 21, 2018 1:20 pm
by Diane
Thank you Darren.

Re: cannot enter the Feb competition

Posted: Mon Jan 22, 2018 10:34 am
by KGAdmin
Hello Diane

We've tested and it's working fine here, and we have had the usual amount of entries. Could you possibly try a different browser (Firefox or Chrome).

If it still doesn't work, please email marketing@mortons.co.uk with the following details and we will add your entry for you:

Kitchen Garden February Giveaways
Name:
Address:
Email:
Telephone:
Are you a subscriber? (YES/NO):
I would like to recieve updates and offers from Kitchen Garden? (YES/NO):
I would like to recieve updates and offers from trusted businesses (YES/NO):


Thanks
Darren

Re: cannot enter the Feb competition

Posted: Mon Jan 22, 2018 2:12 pm
by Diane
Hooray - it's worked. I was on Chrome when I first tried and failed but I've just used Firefox and it all went through perfectly well. Many thanks.

Re: cannot enter the Feb competition

Posted: Mon Jan 22, 2018 3:26 pm
by KGAdmin
Great - thanks for coming back. I'll feed that back to the comp people!