Search found 468 matches

by KGAdmin
Tue Jan 23, 2024 3:05 pm
Forum: General chatter
Topic: Late Winter Bits and Bobs.
Replies: 201
Views: 74853

Re: Late Winter Bits and Bobs.

Full Editor & Pics are throwing a tantrum now as well & also being blocked & deleted if posted at similar time to anyone else & pics size not being accepted even though under the allowed size. This worries me as although I know a temporary glitch, but we have just got members back a...
by KGAdmin
Wed Nov 02, 2022 10:54 am
Forum: General chatter
Topic: Forum upgrade
Replies: 56
Views: 5387

Re: Forum upgrade

Hi everyone, thanks for all your comments and sorry for my slow reply. The upgrade had to happen as a matter of urgency and we didn't have time to do the best we could have done. We have now done some tweaks today - text size is now larger throughout the site which should help with readability. Most...
by KGAdmin
Mon Oct 24, 2022 12:27 pm
Forum: General chatter
Topic: Forum upgrade
Replies: 56
Views: 5387

Re: Forum upgrade

ok, upgrade done. Let me know if you see any problems :-)
by KGAdmin
Thu Oct 20, 2022 12:20 pm
Forum: General chatter
Topic: Forum upgrade
Replies: 56
Views: 5387

Forum upgrade

Hi everyone, We need to upgrade the forum software to make sure it's up to date and secure. The plan is to do this on Monday (24th) in the morning. We are doing it early in the day/week to give us chance to fix it if anything goes wrong. We are expecting the forum to be offline for a couple of hours...
by KGAdmin
Fri Jan 17, 2020 9:43 am
Forum: Website Help
Topic: Cant access discount codes
Replies: 5
Views: 6430

Re: Cant access discount codes

Hi Mole

Could you please post the link URL to the preview article. I'm not 100% sure which one you're refering to.

Thanks

DH
by KGAdmin
Fri Mar 08, 2019 10:47 am
Forum: Website Help
Topic: Comp forms don't work for KG or Mudketeers websites
Replies: 4
Views: 9298

Re: Comp forms don't work for KG or Mudketeers websites

Hi Goldfinch

Thanks for the heads-up - we are looking into it now.

DH
by KGAdmin
Mon Oct 29, 2018 11:08 am
Forum: General chatter
Topic: Slightly different user name
Replies: 9
Views: 3934

Re: Slightly different user name

Sally, I've changed the password on your original account, but your emails are bouncing back. Can you check you can recieve emails? I've also PM'd you the new password.
by KGAdmin
Mon Oct 29, 2018 8:52 am
Forum: General chatter
Topic: Slightly different user name
Replies: 9
Views: 3934

Re: Slightly different user name

Hi Sally
I've not seen any notifications that you were having problems. Reset password should have worked, unless your email has changed.
Can you send me a private message with your old username and email (I don't need your password).
We can easily get this fixed :-)
DH
by KGAdmin
Wed Oct 17, 2018 10:59 am
Forum: Website Help
Topic: Site maintenance on Monday 22 October
Replies: 9
Views: 10971

Site maintenance on Monday 22 October

Hi everyone

On Monday we will be moving to a newer, faster server. The switch should be fairly instant, but just in case we are letting you know!

Thanks

DH
by KGAdmin
Mon Sep 24, 2018 1:41 pm
Forum: Website Help
Topic: change email
Replies: 3
Views: 6831

Re: change email

Hi Colin, sorry about that. mail.com emails are now allowed
by KGAdmin
Mon Sep 24, 2018 1:37 pm
Forum: Website Help
Topic: Seemingly a site loading fault.
Replies: 21
Views: 15752

Re: Seemingly a site loading fault.

Hi all, Some visitors are experiencing slow speeds on our websites at certain times over the last few days. We have noticed a problem with our server and are working on a fix. During this time visitors may experience slow or partially loading pages, or pages timing out (failing to load). We hope to ...
by KGAdmin
Tue Aug 07, 2018 8:35 am
Forum: Website Help
Topic: Contact You Via Email
Replies: 15
Views: 18086

Re: Contact You Via Email

Hi Colin, Thanks for the information. I will pass the information onto the developer to see if we can replicate this issue and resolve it. However, I would advise that site would most likely only be designed to be compatible with the latest version of Firefox and other browsers which won't be availa...
by KGAdmin
Mon Aug 06, 2018 1:11 pm
Forum: Website Help
Topic: Contact You Via Email
Replies: 15
Views: 18086

Re: Contact You Via Email

Hi Colin,

Which browser and operating system are you using?

Thanks
by KGAdmin
Mon Jan 22, 2018 2:26 pm
Forum: Website Help
Topic: cannot enter the Feb competition
Replies: 7
Views: 12555

Re: cannot enter the Feb competition

Great - thanks for coming back. I'll feed that back to the comp people!
by KGAdmin
Mon Jan 22, 2018 9:34 am
Forum: Website Help
Topic: cannot enter the Feb competition
Replies: 7
Views: 12555

Re: cannot enter the Feb competition

Hello Diane We've tested and it's working fine here, and we have had the usual amount of entries. Could you possibly try a different browser (Firefox or Chrome). If it still doesn't work, please email marketing@mortons.co.uk with the following details and we will add your entry for you: Kitchen Gard...