Search found 464 matches

by KGAdmin
Fri Jan 17, 2020 9:43 am
Forum: Website Help
Topic: Cant access discount codes
Replies: 5
Views: 1349

Re: Cant access discount codes

Hi Mole

Could you please post the link URL to the preview article. I'm not 100% sure which one you're refering to.

Thanks

DH
by KGAdmin
Fri Mar 08, 2019 10:47 am
Forum: Website Help
Topic: Comp forms don't work for KG or Mudketeers websites
Replies: 4
Views: 3884

Re: Comp forms don't work for KG or Mudketeers websites

Hi Goldfinch

Thanks for the heads-up - we are looking into it now.

DH
by KGAdmin
Mon Oct 29, 2018 11:08 am
Forum: General chatter
Topic: Slightly different user name
Replies: 9
Views: 1813

Re: Slightly different user name

Sally, I've changed the password on your original account, but your emails are bouncing back. Can you check you can recieve emails? I've also PM'd you the new password.
by KGAdmin
Mon Oct 29, 2018 8:52 am
Forum: General chatter
Topic: Slightly different user name
Replies: 9
Views: 1813

Re: Slightly different user name

Hi Sally
I've not seen any notifications that you were having problems. Reset password should have worked, unless your email has changed.
Can you send me a private message with your old username and email (I don't need your password).
We can easily get this fixed :-)
DH
by KGAdmin
Wed Oct 17, 2018 10:59 am
Forum: Website Help
Topic: Site maintenance on Monday 22 October
Replies: 9
Views: 5143

Site maintenance on Monday 22 October

Hi everyone

On Monday we will be moving to a newer, faster server. The switch should be fairly instant, but just in case we are letting you know!

Thanks

DH
by KGAdmin
Mon Sep 24, 2018 1:41 pm
Forum: Website Help
Topic: change email
Replies: 3
Views: 2147

Re: change email

Hi Colin, sorry about that. mail.com emails are now allowed
by KGAdmin
Mon Sep 24, 2018 1:37 pm
Forum: Website Help
Topic: Seemingly a site loading fault.
Replies: 21
Views: 5714

Re: Seemingly a site loading fault.

Hi all, Some visitors are experiencing slow speeds on our websites at certain times over the last few days. We have noticed a problem with our server and are working on a fix. During this time visitors may experience slow or partially loading pages, or pages timing out (failing to load). We hope to ...
by KGAdmin
Tue Aug 07, 2018 8:35 am
Forum: Website Help
Topic: Contact You Via Email
Replies: 15
Views: 6316

Re: Contact You Via Email

Hi Colin, Thanks for the information. I will pass the information onto the developer to see if we can replicate this issue and resolve it. However, I would advise that site would most likely only be designed to be compatible with the latest version of Firefox and other browsers which won't be availa...
by KGAdmin
Mon Aug 06, 2018 1:11 pm
Forum: Website Help
Topic: Contact You Via Email
Replies: 15
Views: 6316

Re: Contact You Via Email

Hi Colin,

Which browser and operating system are you using?

Thanks
by KGAdmin
Mon Jan 22, 2018 2:26 pm
Forum: Website Help
Topic: cannot enter the Feb competition
Replies: 7
Views: 6018

Re: cannot enter the Feb competition

Great - thanks for coming back. I'll feed that back to the comp people!
by KGAdmin
Mon Jan 22, 2018 9:34 am
Forum: Website Help
Topic: cannot enter the Feb competition
Replies: 7
Views: 6018

Re: cannot enter the Feb competition

Hello Diane We've tested and it's working fine here, and we have had the usual amount of entries. Could you possibly try a different browser (Firefox or Chrome). If it still doesn't work, please email marketing@mortons.co.uk with the following details and we will add your entry for you: Kitchen Gard...
by KGAdmin
Sat Jan 20, 2018 5:17 pm
Forum: Website Help
Topic: cannot enter the Feb competition
Replies: 7
Views: 6018

Re: cannot enter the Feb competition

Hi Diane. Sorry about that. I can’t do anything until Monday, leave it with me, I’ll get it fixed and let you know.
Darren
by KGAdmin
Wed Feb 15, 2017 1:12 pm
Forum: General chatter
Topic: We want your Kitchen Garden website feedback
Replies: 14
Views: 2046

We want your Kitchen Garden website feedback

Good afternoon everyone,

As highly valued members of the Kitchen Garden community, we would really value your opinions on our new website.

This is the link you need to follow: https://www.surveymonkey.co.uk/r/KGForumWebSurvey17

Be honest!

D
by KGAdmin
Tue Jan 17, 2017 2:22 pm
Forum: Website Help
Topic: PM Pictures
Replies: 8
Views: 2219

Re: PM Pictures

It should be working now :-)
by KGAdmin
Tue Jan 17, 2017 2:02 pm
Forum: Website Help
Topic: PM Pictures
Replies: 8
Views: 2219

Re: PM Pictures

Hello. I'm looking at this now. It's definitely not deliberate!

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