Page 1 of 1

Loss of private messages

Posted: Mon Jul 07, 2014 5:49 pm
by alan refail
Who is responsible for the deletion of all private messages? And why?
I have lost a vast amount of valued information in past PMs from the last 8+ years. Not impressed.

Re: Loss of private messages

Posted: Mon Jul 07, 2014 7:56 pm
by Arnie
Thanks for this Alan, I have just checked mine :shock: :shock: not a one left, not happy :evil: :evil: :evil: :evil: :evil:

Regards

Arnie

Re: Loss of private messages

Posted: Mon Jul 07, 2014 8:37 pm
by alan refail
It was Johnboy and OH who alerted me.

viewtopic.php?f=8&t=12170

I reckon a load of people are going to be very angry.

Re: Loss of private messages

Posted: Mon Jul 07, 2014 9:17 pm
by peter
As I understand it, late April / early May the forum crashed and the software had to be reinstalled and/or updated.

You may recall around 14th May Alan you noticed an sql error trying to send a pm and a number of other functions had similar issues, which were resolved by kgadmin.

I have referred this missing messages issue to kgadmin, as it is almost certainly related.

Re: Loss of private messages

Posted: Wed Jul 09, 2014 8:18 am
by KGAdmin
Apologies everyone. We are working hard to restore these. We had a server crash that was unrelated to the forum. When restoring from the backup, some database tables were corrupted, PMs being part of that. I'll try to update you about any developments later today.
Thanks!

Re: Loss of private messages

Posted: Thu Jul 10, 2014 7:17 pm
by peter