Mortons email

[David]

Ive just entered the free offers and quickly recived an email telling me that an email to Mortons (see below) had failed. As I hadnt sent them one but they are a magazine publisher I guess it is you.

Maybe you could look in to his and see if my entry has landed or not.

Thanks

[ron]

I have had the same problem

[Mr Potato Head]

Hi,

Mortons.co.uk is the new owner of Kitchen Garden magazine. All the emails come through to us here. Normally, they should all appear properly (as something @kitchen_garden.co.uk) but for some reason, the failed emails are bouncing from our internal addresses...

I'm pretty sure that I haven't had your entry, so perhaps you'd better send it again.

Leigh

[ron]

Tried again and got the following

The original message was received at Mon, 5 Dec 2005 12:48:57 GMT
from localhost [127.0.0.1]

----- The following addresses had permanent fatal errors -----
<******@mortons.co.uk>
(reason: 550 Denied by policy.)
<******@mortons.co.uk>
(reason: 550 Denied by policy.)

----- Transcript of session follows -----
... while talking to sat2.mortons.co.uk.:
>>> MAIL From:<****************@hotmail.com>
<<< 550 Denied by policy.
554 5.0.0 Service unavailable

[Mr Potato Head]

I'm still looking into it... I think our email server may (incorrectly ) be identifying your email address as spam and bouncing them back.

I'll speak to our splendid technical team and get back to you ASAP.

Leigh

[KGAdmin]

This has now been fixed - you can resubmit your entries now.

Apologies for the time & trouble caused!


If you wish to have us check if your entry arrives OK - just post under this message and we will confirm your entry in the morning for you


All the best,

Jason Williams
Kitchen Garden Magazine

[ron]

Thanks for sorting it out Jason, I sent in my entry 1/2 hour ago and haven't got a rejection back yet so I guess that it works OK now